What if a stone falls out of my ring?
For customers with a USA mailing address, please register via the website and return your ring to be repaired or replaced according to the return instructions. At this time we do not ship replacements outside of the USA.
Should I need to make a return will I get the same exact ring back?
We will strive to replace with the same style. However, we cannot guarantee it due to constantly changing styles, discontinued styles or low stock. We reserve the right to substitute with a similar style of equal value.
Can a VIAMAR ring be sized?
No, this will not be a good idea. The finish will be damaged in the soldering process.
For a very small number of people with highly acidic systems, the metals in the finish or the base metal may react with the chemistry in their system. This may cause some discoloration where the metal makes contact with the skin.
Are Viamar products nickle free?
When will my order ship?
All orders will ship within 1-2 business days.